abu88's Privacy Policy

abu88 ("we", "us", or "the platform") operates a trusted online gaming service for Bangladeshi players. This privacy policy explains in detail how your personal information is handled when you use our website and related services.

This policy applies to all users of abu88, whether registered or not. By using our platform, you are considered to have agreed to the terms of this privacy policy. If you disagree with any part of this policy, please stop using our services and contact us.

This policy may change from time to time. For significant changes, we will notify you by email or through a notice on the platform. The latest version will always be available on this page.

abu88 only collects information that is necessary to provide our services properly. We may collect the following types of information:

2.1 Information You Provide Directly

When you create an account or use our services, you voluntarily provide the following information:

• Full name and date of birth (for age verification — only users aged 21+ are eligible)
• Valid email address
• Mobile number (Bangladeshi number)
• Information related to your preferred payment method (such as bKash, Nagad, Rocket, Upay, or bank account details)
• National ID or passport details for identity verification
• Residential address

2.2 Automatically Collected Information

Some information is collected automatically while you use our platform:

• IP address and device type
• Browser and operating system information
• Session duration and page visit data
• Information collected from cookies and similar tracking technologies
• Transaction history (deposits, withdrawals, gaming activity)

2.3 Information Received from Third Parties

In some cases we may receive information from trusted third parties, such as identity verification agencies or payment processing providers.

abu88 uses the information it collects only for the following legitimate purposes:

3.1 Service Delivery & Operations

• Creating, verifying, and managing accounts
• Processing deposit and withdrawal transactions (bKash, Nagad, Rocket, Upay, and bank transfers)
• Providing gaming services and managing gaming account balances
• Offering bonuses and promotional offers
• Providing customer service and support

3.2 Security & Compliance

• Preventing fraud, money laundering, and other illegal activities
• Age verification (to ensure access is limited to users aged 21 and above)
• Implementing and monitoring responsible gaming policies
• Complying with applicable laws and regulations

3.3 Service Improvement

• Improving platform functionality and user experience
• Diagnosing and resolving technical issues
• Evaluating and analysing service quality

3.4 Communication

• Sending important account-related notifications
• Informing you about policy changes
• Responding to customer service enquiries

abu88 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Partners

We work with certain trusted partners for payment processing, identity verification, and technology services. These partners can only access the information needed to complete specific tasks and are required to follow the same privacy standards.

4.2 Legal Obligations

Where disclosure of information is required by applicable law, court order, or a lawful request from a government authority, abu88 will comply with that legal obligation.

4.3 Security Protection

In the event of fraud, a cyberattack, or any other security threat, abu88 may share relevant information with the relevant security agencies or organisations.

The abu88 website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser.

5.1 Use of Cookies

• Essential cookies: To ensure the basic functionality of the platform (such as maintaining login sessions).
• Functional cookies: To remember your preferences and settings.
• Analytics cookies: To review website usage and improve our services.
• Security cookies: To prevent unauthorised access and fraud.

5.2 Cookie Control

You can disable or delete cookies at any time through your browser settings. Please note, however, that disabling certain essential cookies may cause some platform features to stop working properly.

6.1 Data Retention Period

abu88 retains your personal information for as long as it is necessary to provide services or fulfil legal obligations. Even after an account is closed, certain information may need to be retained for a specified period in accordance with applicable legal requirements.

6.2 Security Measures

We use industry-standard security measures to protect your information:

• SSL (Secure Socket Layer) encryption — all data transmission is encrypted
• Advanced firewall systems to protect servers
• Regular security audits and testing
• Data protection training for staff
• Access controls — only authorised staff can access information they need

While we strive to ensure the highest level of security, no method on the internet is 100% impenetrable. We therefore encourage you to keep your account details confidential and to use a strong password.

As a registered user of the abu88 platform, you have the following rights:

7.1 Right to Access Information

You may request a copy of the information we hold about you at any time. This request must be made through our support team.

7.2 Right to Correct Information

If any information in your account is incorrect or incomplete, you may request that it be corrected. It is your responsibility to provide accurate information, and doing so helps ensure the quality of our services.

7.3 Right to Delete Information

In some cases you may request the deletion of your personal information. However, due to legal obligations, it may not always be possible to delete all information.

7.4 Right to Object to Processing

In certain circumstances you may object to the processing of your information, particularly in relation to marketing communications.

7.5 How to Exercise Your Rights

To exercise any of the above rights, please contact our support team. We will endeavour to respond to your request within a reasonable time.

abu88 is a platform intended only for users aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21.

Age verification is mandatory during account registration. If we become aware that a minor has created an account on our platform, that account will be closed immediately and the collected information will be deleted.

As abu88 operates as an international service, your information may be stored or processed on servers outside Bangladesh. In such cases we ensure that:

• Transferred information receives equal or greater privacy protection
• The receiving organisation adheres to appropriate security standards
• The transfer process is completed in accordance with the applicable legal framework

10.1 Policy Changes

abu88 reserves the right to amend this privacy policy at any time. For significant changes, we will:

• Update the last updated date on this page
• Send a notification to your registered email where applicable
• Display a clear notice on the platform

If you continue using abu88 after changes are made, you will be considered to have accepted the updated policy.

10.2 Contact Us

If you have any questions, requests, or concerns about this privacy policy, please contact us:

• Email: [email protected]
• 24/7 Live Chat: available directly on our website

Our support team is able to assist you in both Bengali and English.