21+ For those aged 21 and above only
🛡 Safe Gaming

abu88's commitment to responsible gaming

Gaming is for enjoyment — not addiction. abu88 is committed to giving you a safe, within-limits, and enjoyable experience.

Our commitment

abu88 believes that online gaming is truly entertaining only when enjoyed within limits and with awareness. Our platform is built for Bangladeshi players, and we put every player's mental and financial well-being as our top priority.

Responsible gaming is not just about following rules — it is a mindset. See gaming as a form of entertainment, not a source of income. Before each session, set a budget and a time limit for yourself, and stick to them.

At abu88 we provide tools that help you keep your gaming in check — from setting deposit limits to taking a full account break. Read this page and make the right decision for yourself.

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Talk directly on 24/7 live chat — in Bengali
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Safe gaming protection tools

Deposit Limits

You can set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, abu88 applies it immediately. A request to raise the limit takes 24 hours to process, but lowering it is instant.

Time-Out

If you feel you need a break for a while, use our Time-Out option. Your account will be automatically suspended for anywhere from 24 hours to 6 weeks. During this time, logging in or placing bets will not be possible.

Self-Exclusion

Self-exclusion is the most effective step for a long-term break. You have the option to keep your account closed for 6 months to 5 years, or permanently. No promotional communications will be sent during this period.

View Gaming History

You can view your complete betting and transaction history at any time. Review your activity regularly. If any pattern seems concerning, talk to the support team right away.

Account Verification

abu88 verifies the age of every account to ensure that only those aged 21 and above can play on the site. This is an important step in protecting minors.

Support Connection

If you experience gaming problems, our 24/7 support team is always by your side — in Bengali and English. Contact us via live chat or by email at [email protected] for prompt assistance.

21+ age restriction and minor protection

The minimum age to register and play at abu88 is 21 years. This is not just a policy — it is our firm commitment. When joining the platform, you are required to confirm your age, and we may request verification documents if needed.

If there are minors in your household, use parental control software on your device and keep your login credentials secure. abu88 is committed to keeping minors away from gaming.

If you suspect that a minor is using your account, notify our support immediately. We will act quickly and review the account.

For those aged 21 and above only

Keeping minors away from gaming is everyone's responsibility. abu88 follows a zero-tolerance policy on this matter.

How to recognise the signs of a problem

It is not always easy to recognise when gaming is turning from entertainment into a problem. Be honest with yourself about your behaviour and watch for the signs below. If one or more signs are present, do not delay seeking help.

  • Spending more money on gaming than your budget allows and playing more to recover losses
  • Being unable to stop gaming, or feeling restless when you do
  • Hiding your gaming from family and friends
  • Continuing to game while neglecting sleep, eating, or work
  • Borrowing money or dipping into savings to fund gaming
  • Feeling good only when thinking about gaming
  • Lying about how much you have lost or how long you have played

Ask yourself

Is gaming affecting other areas of your life? Do you keep gaming to try to win back money you have lost? If the answer to these questions is "yes", contact the abu88 support team today. We do not judge — we help.

Budget planning and deposit limits

Rules for setting a budget

Before you start gaming, decide the maximum amount you can spend. This should be an amount whose loss would not affect your daily life. Never think of gaming as a way to earn extra income.

  • Minimum deposit at abu88 is ৳500
  • Set your own daily / weekly / monthly limits
  • Lowering a limit is instant; raising one takes effect after 24 hours

Time Management

Extended uninterrupted gaming sessions are harmful to your health. Set a time limit for yourself before each session. Use abu88's Time-Out feature to keep your gaming time in check.

  • Take regular breaks — at least 10 minutes every hour
  • Avoid gaming during your sleep hours at night
  • Prioritise spending time with family

How to get support

If you feel gaming is becoming a problem, do not try to handle the situation alone — seek help. The abu88 support team is always by your side.

Contact abu88 Support

24/7 Live Chat
While logged into the site, speak directly with our support agent in Bengali. Get help with anything — setting limits, taking a break, or self-exclusion.
Email Support
[email protected] — write in Bengali or English. Your privacy will be fully protected.
Account Break Request
Activate a Time-Out or self-exclusion at any time from your account settings or by contacting support.

The role of family and friends

Concerned about the gaming behaviour of someone close to you? Encourage them to speak openly and help them get in touch with the abu88 support team. Be there for them with empathy, not judgement.

Frequently Asked Questions

After logging into your abu88 account, go to the Account Settings section and click on the "Responsible Gaming" option. There you can set daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately, while a request to raise a limit takes 24 hours to process. For direct assistance, you can contact us via live chat or at [email protected].

Yes. Once self-exclusion is activated, you can withdraw any withdrawable balance remaining in your account. The minimum withdrawal amount at abu88 is ৳500, and the process is usually completed within 15 minutes to 2 hours. Contact the support team for any questions about self-exclusion.

Time-Out is a short-term break — from 24 hours up to 6 weeks. During this period your account is temporarily suspended. Once the period ends, your account is reactivated automatically. Self-exclusion, on the other hand, is a long-term measure — giving you the option to keep your account closed for 6 months to 5 years, or permanently. If you feel gaming is becoming a serious problem, self-exclusion is the right step.

abu88 verifies the age of users at registration and may request identity verification documents when needed. If an account is suspected of being used by a minor, it is immediately suspended for review. In addition, you can add an extra layer of protection yourself by using parental control software on your device.

No. Any attempt to open a new account at abu88 while a self-exclusion is active will be detected and blocked. As part of our commitment to responsible gaming, we enforce this restriction seriously.

The abu88 support team can provide initial assistance and guidance. However, for professional treatment you should consult a mental health specialist. Contact your family doctor or the mental health department of your local hospital. abu88 Support: [email protected] or 24/7 live chat.

Play responsibly, enjoy the fun

Start your entertainment at abu88 with the right plan. Enjoy our games within your limits — because the best gaming experience is one where you stay in control.

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